Time to Shine Now is our time. Our competition is hunkering down for the winter. There is less leasing activity, less ads in the paper. Tenants don’t want work being done in their apartments. It is cold out. This time is what separates the men from the boys. While everybody else is taking it easy, [...]
Archive for July, 2009
Off to the big time Lookout world – here we come. Our first ever New York Statewide rental survey is complete and will be released at the National Association of Home Builders Regional show in Atlantic City next month. Nobody else has it but us. Plans are now underway for the next survey. Hold on [...]
Multifamily Property Management – Customer Service – It’s not just important, It’s the difference.
By admin at Jul 8th, 2009 in Articles
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Multifamily Property Management – Customer Service – It’s not just important, It’s the difference. Is your customer service program up to snuff? In today’s fast paced, high tech world you have to make sure your apartments can compete, and not just with the guy down the road. Take a typical tenant, let’s call him Joe. [...]
The Power of Questions: Things that create and/or influence your mental and emotional state fall into two categories. The first category is made up of forces created by your physiology (the way you move, what you eat, how healthy you are, etc.). The second category is made up of things that affect what you focus [...]
Multifamily Property Management – Customer Service – It’s not just important, It’s the difference.
By admin at Jul 8th, 2009 in Articles
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Multifamily Property Management – Customer Service – It’s not just important, It’s the difference. By Jesse Holland, president, Sunrise Management & Consulting Is your customer service program up to snuff? In today’s fast paced, high tech world you have to make sure your apartments can compete, and not just with the property down the road. [...]
Financial models don’t rent apartments Multifamily real estate investment isn’t about the sticks and the bricks, or the financing. Computing or understanding cash flow models, net present value, or internal rate of return doesn’t make for profitable investments. Financial statements don’t predict the future – only tell the story of the past. Multifamily real estate [...]
Property Management- not just collecting rent and fixing toilets
By admin at Jul 8th, 2009 in Blog Posts
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Property Management- not just collecting rent and fixing toilets Property management is easy, right? Collect the rent, pay the bills and fix the toilets. Like driving a car is easy, just turn the key and step on the gas, right? Wrong! Both need proactively managed systems to get you where you want to be, efficiently [...]
Time To Raise The Bar We have all heard the cry – “ The Absentee Landlord is to blame”. The cities, towns and villages, the neighbors, businesses and community groups, are all blaming the income property owner for their problems. This needs to change. We need to get all of these groups to work with [...]
Good times or Bad Leasing prowess makes a difference
By admin at Jul 8th, 2009 in Blog Posts
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Good times or Bad Leasing prowess makes a difference When was the last time you shopped for an apartment. As senior management it is easy to get away from the front lines. “I don’t have to do that anymore” echoes threw the corporate office. In the course of generating the Sunrise Multifamily Market Report we [...]
Take care of your Management Staff and they will take care of you
By admin at Jul 8th, 2009 in Blog Posts
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Take care of your Management Staff and they will take care of you An apartment is an apartment is an apartment. Every one has walls, floors, ceilings, kitchen ,bathroom and bedrooms. In the grand scheme of things there is very little that separates one apartment from another or one community from another. Yet communities, even [...]

